Honoring Susan M. Daniels

The Hall of Fame’s namesake, Susan M. Daniels, devoted her life to improving the lives of others with disabilities. As a person with a disability who achieved enormous professional and personal success, she had significant impact as a senior policy maker, as an inspirational speaker and teacher, and as a devoted mentor to hundreds of individuals.

“Dr. Susan M. Daniels was Deputy Commissioner for Disability and Income Security Programs at the Social Security Administration. She was responsible for the direction and policy governing the Social Security retirement, survivors, and disability programs — Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI.) She led the policy and program management staff at SSA headquarters, Office of Hearings and Appeals, and a disability determination process in 54 state agencies with an administrative budget of more than $1 billion with over 11,000 employees.

Dr. Daniels had over 20 years of experience in leadership positions in management and administration. She was a nationally recognized spokesperson and opinion leader on disability policy. In roles ranging from teacher to administrator, from consultant to citizen, from researcher to public speaker, she represented the true potential of people with disabilities and illuminated the barriers inhibiting their full independence, social integration and productive participation in American life.” ~The National Forum on Careers in the Arts for People with Disabilities

Remembering Thomas

by Marie Strahan, Class of 2017 of the Susan M. Daniels Disability Mentoring Hall of Fame

Thomas Golden and Susan Daniels at the Ticket Act signing ceremony in 1999I am honored to share my thoughts about the work and mentorship of Dr. Thomas Golden.

Thomas was my brilliant friend, a co-conspirator, the man who always, always, always brought laughter and “good trouble” to the serious and important work we were doing. He was one of the most creative, productive, and energetic humans on the planet. His was a face I was always, without question, happy to see, and a voice that always brought a smile and a grateful heart.

I met Thomas in 1993, soon after I started work at the Social Security Administration. We recruited Cornell (that is, Thomas) to help us study the work incentives provisions in the Social Security Act, and to reach out to the disability community, and consumers and other stakeholders, about the Federal work incentive issues and disability employment policy, specifically the work incentive provisions housed in the Social Security legislation. Thomas was on it, at once excited and eager to help!

I recall an elevator ride with Thomas in the Altmeyer building at Social Security Headquarters in Baltimore. It was after one of our first strategy meetings with my boss, Dr. Susan Daniels, our Deputy Commissioner. He leaned over and asked in a whisper what it was we were trying to accomplish by stirring the pot with all this study and presentation work? Mind you, he and I were the only people in the elevator. I explained that we were laying the groundwork to change the law regarding work incentives and employment services for Social Security and SSI beneficiaries with disabilities. It was a mission that most viewed as antithetical to the primary purpose of the benefit programs at the time. I told him that to change the law we had to make sure ALL of our stakeholders, inside and outside government, were on the same page regarding the issues in the current law. Only then could we craft workable solutions.

He snickered and immediately said, “Count me in, all the way!” It was a moment we would both refer to in years to come as the birth of our long 20+ year partnership. The attitudes about work and benefit status have changed drastically, both within and outside of the Social Security Administration and the Federal Government. Thomas had a huge hand in making that happen and millions of Americans with disabilities have benefited as a result.

Thomas Golden with Marie Strahan at an early outreach training eventHe began working with us under a contract in 1994, developing analysis and reports of return-to-work issues, presenting his findings to Federal officials, planning and executing events and presentations to all kinds of stakeholders — policy and legislative experts, researchers, training and TA centers, national and community advocates, etc. He was a technical wizard with the complex content of the work incentives — able to break down the complexity of the law and regulations in the Medicare/Medicaid and Social Security programs and present it all in lay terminology. And he took everyone under his wing, mentoring all on this quirky, hard to understand topic. He was funny and animated, cracking jokes and being just a little ornery about it all. He held everyone’s attention in a subject area that was and still is confusing and as boring as H. E. double hockey sticks sometimes.

Thomas continued to work with Dr. Daniels and I throughout the Clinton Administration and beyond. He was a key partner and trusted colleague in the work to craft and pass the Ticket to Work and Work Incentives Improvement Act (Ticket Act) legislation, signed by President Clinton in December of 1999. The Ticket Act set up a Federally appointed Ticket to Work and Work Incentives Advisory Panel (the Panel) of 12 members named for 4-year terms by the President, and by Senate and House leaders. Thomas was quickly appointed to the Panel and served for 8 years. I was hired as the Panel’s Executive Director, so we continued our close partnership during the implementation of the new legislation.

The advisory panel for the 2001 Ticket to Work and Work Incentives, includes Thomas GoldenThese few paragraphs have barely scratched the surface of Thomas’ legacy of service. He continued to support the programs we developed in the Ticket Act playing a critical role in building state-based work incentives support systems throughout the country. He mentored and guided countless work incentives advocates and counselors at the state level. These programs remain in place today. All the while, he served Cornell as a stellar professor touching the lives of hundreds of students, and as Executive Director of the Yang-Tan Institute on Employment and Disability. He remained active in national disability organizations and in research and policy work. He also managed to pursue and complete a doctorate during that time. And, he raised three beautiful children, was a devoted father, husband, and son, and a wonderful and giving colleague and friend.

He will be greatly missed.